Transform Your Outdoor Paradise

1. Service Agreement

By engaging Garden Kingdom Pro's services, you agree to these terms and conditions. Our landscaping services are provided subject to payment terms and project specifications outlined in individual service contracts.

2. Project Scope and Timeline

All landscaping projects include detailed scope of work, timeline, and cost estimates. Changes to project scope require written approval and may affect timeline and pricing. Weather conditions may impact project schedules.

3. Payment Terms

Payment schedules vary by project size. Design consultations require 50% deposit. Installation projects typically require 30% deposit, 40% at project midpoint, and 30% upon completion. Maintenance services are billed monthly.

4. Plant Guarantee

We provide a 5-year guarantee on plant materials when combined with our maintenance program. Guarantee covers plant replacement due to installation defects, not damage from weather extremes, pests, or inadequate care.

5. Liability and Insurance

Garden Kingdom Pro carries comprehensive liability insurance. Our liability is limited to the value of services provided. Client is responsible for marking underground utilities and providing site access.

6. Cancellation Policy

Service contracts may be cancelled with 30-day written notice. Design deposits are non-refundable. Installation project cancellations after work has begun are subject to charges for completed work and materials ordered.

Information We Collect

We collect personal information you provide including name, address, phone number, and email address for service delivery. We may collect property information and photos for project documentation and marketing purposes with your consent.

How We Use Your Information

Personal information is used to provide landscaping services, schedule appointments, send project updates, and process payments. We may use contact information to send seasonal maintenance reminders and service offers.

Information Sharing

We do not sell or share personal information with third parties except as necessary to provide services (suppliers, contractors) or as required by law. All third parties are bound by confidentiality agreements.

Data Security

We implement industry-standard security measures to protect personal information. Client files are stored securely and access is limited to authorized personnel only.

Your Rights

You have the right to access, correct, or delete your personal information. You may opt out of marketing communications at any time. Contact us to exercise these rights or with privacy concerns.

Contact Information

For privacy-related questions, contact us at [email protected] or +1 (512) 555-0187.

What Are Cookies

Cookies are small text files stored on your device that help websites function properly and provide information about how you use the site. We use cookies to enhance your browsing experience and improve our services.

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functionality like page navigation, form submissions, and security features. These cannot be disabled without affecting site functionality.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve content and user experience. These cookies collect anonymous information about page visits and user behavior.

Marketing Cookies

Marketing cookies help us show relevant advertisements and measure campaign effectiveness. These cookies may track your visits across websites to build advertising profiles. You can opt out of these cookies.

Managing Cookies

You can control cookie settings through your browser preferences or our cookie consent banner. Disabling certain cookies may affect website functionality and your user experience.

Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them. Analytics cookies typically expire after 2 years.

Copyright Respect

Garden Kingdom Pro respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We do not knowingly use copyrighted materials without proper authorization.

Original Content

All landscaping designs, written content, and proprietary techniques are original works created by Garden Kingdom Pro. Project photos and testimonials are used with explicit client permission.

Third-Party Content

Any third-party images, designs, or content used on our website or in our materials are properly licensed or used under fair use provisions. We maintain records of all licensing agreements.

Infringement Claims

If you believe your copyrighted work has been used without permission, please provide written notice including: description of copyrighted work, location of alleged infringement, contact information, and statement of good faith belief.

Counter-Notice Process

If you believe content was wrongly removed due to DMCA notice, you may submit a counter-notice. We will restore content if no legal action is filed within 14 days of counter-notice.

Contact for DMCA Notices

Send DMCA notices to: Garden Kingdom Pro, 2847 Oak Ridge Boulevard, Austin, TX 78704, or email [email protected] with "DMCA Notice" in the subject line.

Your Data Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have comprehensive rights regarding your personal data. Garden Kingdom Pro is committed to protecting these rights and ensuring transparent data processing.

Right to Access

You have the right to know what personal data we hold about you, how it's processed, and for what purposes. Request a copy of your data by contacting us using the information below.

Right to Rectification

You can request correction of inaccurate or incomplete personal data. We will update your information promptly and notify any third parties who received the incorrect data.

Right to Erasure (Right to be Forgotten)

You can request deletion of your personal data when it's no longer necessary for the original purpose, you withdraw consent, or the data has been unlawfully processed.

Right to Data Portability

You can request your personal data in a structured, machine-readable format to transfer to another service provider. This applies to data processed based on consent or contract.

Right to Object

You can object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests. We will stop processing unless we have compelling legitimate grounds.

Data Processing Lawful Basis

We process personal data based on: contract performance (service delivery), consent (marketing communications), legal obligation (tax records), and legitimate interests (business operations).

Data Retention

We retain personal data only as long as necessary for the purposes collected. Client records are typically kept for 7 years for tax and warranty purposes. Marketing data is retained until consent is withdrawn.

International Data Transfers

Personal data may be transferred outside the EU only to countries with adequate protection levels or under appropriate safeguards such as Standard Contractual Clauses.

Contact Our Data Protection Officer

For GDPR-related requests or concerns, contact our Data Protection Officer at [email protected] or write to: Garden Kingdom Pro, GDPR Compliance, 2847 Oak Ridge Boulevard, Austin, TX 78704, USA.

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.